ANDREW ZOLOTOV

Passionate strategic user experience leader with a strong interest and skill in hands-on work. With 15+ years of experience in creating, mentoring, and leading cross-functional design and research teams, with an engineering background, experience in co-founding a startup (1M MAU), and launching a TOP-3 UX/UI agency in Russia (200+ completed projects).

Nearly two decades of hands-on experience in design and research, a deep understanding of UI/UX design principles, a higher education in programming, and experience in creating my own products enable me to understand, communicate, and successfully collaborate with all facets of design, development, and product management, crafting incredible products that users love.

I am currently available and open to new ideas and projects.
Write to me, I would be glad to discuss them with you.

Freelance Principal Product Designer, Mentor

• Conducted usability testing for the Ilex.by legal information system, developed acomprehensive design system, and led a full redesign of the desktop version, improving navigation and usability. The updates led to a 17% increase in user engagement and a 12% boost in task efficiency.
• Designed the mobile version from scratch, optimizing the experience for on-the-go users. Combined with the desktop improvements, the redesign resulted in a 42% rise in user satisfaction based on post-launch surveys.
• Mentored over 15 UX/UI designers and researchers, focusing on user-centered design principles, qualitative and quantitative research methodologies, and Agile practices.

Senior Product Designer

June Homes | Remote, New York, NY

• Designed a mobile application interface for apartment maintenance professionals, which led to a 75% reduction in operational costs over six months, while maintaining stable service quality, and also increased the successful specialists’ visit rate by 26%.

• Refined the design system for multiple platforms, allowing customers to experience seamless transition between platforms and developers to implement new functionality more quickly.

• Collaborated with cross-functional teams to ensure consistency and high-quality user experience throughout all product touchpoints.

Head of UX/UI, CEO, Founder

User House | Moscow, Russia

• Assembled, trained, and led a cross-disciplinary team of UX/UI designers and researchers (20+ employees in total), successfully completing over 200 projects for the world’s and Russia’s largest companies (with a total of 100M users).
• Developed and implemented methodologies for creating cross-platform interface designs and design systems based on the results of usability research and business requirements.
• Established a mentorship program within the company, fostering knowledge sharing, skills development, ensuring continuous employee growth, and the nurturing of emerging leaders.
• Ensured transparent and effective communication between designers, researchers, and other key stakeholders.
• Demonstrated leadership in ambiguous and rapidly changing project conditions, confidently making decisions.

Principal Product Designer, Co-Founder

Automotive startup | Moscow, Russia

AutoPOI is a unique platform used by up to 1 million people monthly, where representatives of automotive companies find customers, and car owners find places to purchase and service their vehicles.

• Formulated and implemented UX Strategy & Vision based on big data, which allowed doubling MAU for 6 consecutive quarters.
• Initiated and conducted regular stakeholder meetings to ensure understanding and support for strategic UX initiatives and advocating for a user-centric culture.
• Introduced a continuous user research process, ensuring the team stayed informed about current user needs and could quickly adapt products to meet them.

Product Designer

Usethics | Moscow, Russia

Played a key role as an interface designer and usability researcher in the development of the most complex projects for the first usability agency in Russia.

• Redisigned a design system for over 200,000 ConsultantPlus’s (the biggest Russian legal reference system) clients working with usability testing results, improving user experience by 15%.
• Designed the trading terminal interface for over 400,000 clients of the Moscow Exchange (MOEX)
• Conducted 50+ interviews and usability testing

Applied mathematics, Master of Programming

Moscow Aviation Institute, Moscow, Russia

Strategic UX Leadership, Stakeholder Engagement & Collaboration, Leadership and Mentorship of Design & Research Teams, Data-driven Decision, Cross-Functional Collaboration, Advocacy for User-Centric Culture, Problem Solving, Critical Thinking, Product Research Methodologies,
Data Analysis, Strategic Communication and Facilitation.

Design

Figma / Sketch / InDesign / Photoshop

Code

HTML / CSS / SQL / Python